Section: Corporate
Subject: Limits of Authority
Approved by: Tony Massey
Effective Date: 1 November 2014
Last Reviewed Date: March 21, 2025
Policy Owner: President
Policy #
Fixed Assets: Capital Expenditure Requests #
The following limits of authority apply to all purchases, commitments, and expenditures as outlined in Policy & Procedure #401, Fixed Assets.
| Position | Maximum Dollar Amount |
|---|---|
| Chief Executive Officer | $25,000 + |
| Executive Vice President, Chief Financial Officer | $25,000 |
| Executive Vice President, Chief Operating Officer | $15,000 |
| Senior Vice Presidents, Regional Vice Presidents | $15,000 |
| Corporate Vice Presidents / Regional/ Division Managers | $5,000 |
| Vice President of Fleet and Assets | $2,500 |
| Corporate Directors/General Managers | $1,000 |
Customer-Related Claims: Termite & General Liability/Pest #
With regards to customer-related claims (reference P&P #1001), the following limits apply:
| Position | Maximum Dollar Amount |
|---|---|
| Chief Executive Officer | $25,000 + |
| Executive Vice President Chief Operating Officer, plus Chief Financial Officer (both approvals required) | $25,000 |
| Senior Vice President of Customer Care, Chief Financial Officer (both approvals required) | $25,000 |
| Executive Vice President, Chief Financial Officer | $15,000 |
| Executive Vice President, Chief Operating Officer | $15,000 |
| Senior Vice President of Customer Care | $15,000 |
| Vice President, Director of Quality Assurance | $15,000 |
| Regional Vice Presidents | $10,000 |
| Risk Manager / Regional / Division Managers | $7,500 |
| Technical Directors/Supervisors | $5,000 |
| General Managers | $2,000 |
All appropriate levels of authority need to approve any claim (termite, general ledger/pest and lawn) prior to the claim escalating into the next tier of authority for approval.
Customer-Related Claims: Lawn #
With regards to Customer-related claims (reference P&P #1001), the following limits apply:
| Position | Maximum Dollar Amount |
|---|---|
| Chief Executive Officer | $25,000 + |
| Executive Vice President, Chief Financial Officer (both approvals required) | $25,000 |
| Executive Vice President, Chief Operating Officer (both approvals required) | $25,000 |
| Executive Vice President, Chief Financial Officer | $15,000 |
| Executive Vice President, Chief Operating Officer | $15,000 |
| Senior Vice President of Customer Care | $15,000 |
| Vice President, Director of Quality Assurance | $15,000 |
| Regional Vice Presidents | $10,000 |
| Risk Manager / Regional / Division Managers | $5,000 |
| Technical Directors / Supervisors | $5,000 |
| General Managers | $1,000 |
All appropriate levels of authority need to approve any claim (termite, general ledger/pest and lawn) prior to the claim escalating into the next tier of authority for approval.
Service Vehicles #
Requires the proper documentation as outlined in P&P #501, Vehicle Inspection & Repairs, and the approval of the Vice President of Fleet & Assets, the Executive Vice President, Chief Operating Officer and the President, Chief Executive Officer.
Computer Equipment/Service #
Requires the proper documentation as outlined in P&P #401, Fixed Assets, Capital Expense Reports. If the amount exceeds $2,500 the approval of the Vice President of Information Technology is required.
Contracts and Commitments #
This applies to contracts and commitments that are not covered under Fixed Assets, Customer Claims, and Vehicle limits above. It also excludes one-time/recurring purchases made in the normal course of business (e.g. office supplies, materials & supplies, forms, etc.).
For Renewal of an existing agreement for substantially the same terms: approval of the Department Vice President is required. Notwithstanding, all real estate lease renewals require the approval of the President, Chief Executive Officer or Executive Vice President, Chief Operating Officer.
For New or Assumed Agreements: the following authority limits apply for total contract value and length of commitment:
| Position | Maximum Dollar Amount |
|---|---|
| Executive Vice President, Chief Financial Officer | $100,000 and/or three years |
| Executive Vice President, Chief Operating Officer | $20,000 and/or three years |
| Senior Vice President of Customer Care | $20,000 and/or three years |
| Vice Presidents | $10,000 and/or one year |
| Regional/Division Managers | $5,000 and/or six months |
| Corporate Directors | $2,500 and/or six months |