Section: Corporate
Subject: Customer Communications
Approved By: Harvey L. Massey
Effective Date: 1 April 2001
Last Reviewed Date:
Policy Owner:
Policy #
“We value our Company’s Image. The public perception of our people, vehicles, equipment and materials is essential to our success.” Therefore, all customer communication and marketing devices, outside of routine correspondence, must have the prior approval of the Vice President of Marketing and the President.
Specifically, this applies to all:
- Relocation announcements
- Service Center expansion announcements
- Direct mail pieces
- Mail stuffers
- Bang tail envelopes
- Flyers
- Pamphlets
- Brochures, etc.